Effective Date: May 26, 2025
At By Melissa Borbely, I am committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how I collect, use, disclose, and safeguard your information when you visit my website, bymelissaborbely.ca, or engage with my freelance graphic design services. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information I Collect
I may collect the following types of information:

• Personal Information: When you contact me via the website’s contact form, email (mel.borb@live.ca), or phone ((289) 442-8253), I may collect your name, email address, phone number, and any details you provide about your design project.

• Non-Personal Information: I may collect anonymized data through website analytics tools (e.g., Google Analytics), such as your IP address, browser type, device information, pages visited, and time spent on the site. This helps me understand how visitors interact with my website.

• Cookies: My website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that track usage patterns. You can manage cookie preferences through your browser settings.
   

2. How I Use Your Information
I use your information to:

• Respond to inquiries and provide graphic design services, such as creating logos, brochures, or social media graphics.

• Communicate with you about project updates, proposals, or invoices.

• Improve my website’s functionality and user experience based on analytics data.

• Comply with legal obligations or protect my business interests (e.g., fraud prevention).

I will not use your information for purposes other than those outlined in this policy without your consent.

3. How I Share Your Information
I do not sell, trade, or rent your personal information to third parties. I may share your information only in the following cases:

• Service Providers: I may share data with trusted third-party providers (e.g., WordPress hosting, Canva for design collaboration, or email services) to facilitate my services. These providers are contractually obligated to protect your information.

• Legal Requirements: I may disclose information if required by law, such as to comply with a court order or government request.

• Business Transfers: If my business is sold or transferred, your information may be shared with the acquiring entity, with safeguards to ensure continued protection.
   

4. Data Storage and Security
Your personal information is stored securely on password-protected systems and cloud-based platforms compliant with industry standards. I take reasonable measures to protect your data, including encryption and secure hosting, but no system is completely immune to risks. I retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights
Under PIPEDA, you have the right to:

• Access: Request a copy of the personal information I hold about you.

• Correct: Request corrections to inaccurate or incomplete information.

• Withdraw Consent: Opt out of data collection (e.g., cookies) or request deletion of your information, subject to legal or contractual obligations. To exercise these rights, contact me at mel.borb@live.ca or (289) 442-8253. I will respond within 30 days, as required by law.
   

6. Third-Party Links
My website may contain links to external sites (e.g., social media platforms like LinkedIn). I am not responsible for the privacy practices of these sites. Please review their privacy policies before providing personal information.

7. Cookies and Tracking
You can control cookies through your browser settings or by opting out of analytics tracking. Disabling cookies may affect your experience on my website but will not impact my ability to provide design services.

8. Updates to This Policy
I may update this Privacy Policy to reflect changes in my practices or legal requirements. The updated policy will be posted on my website with a revised effective date. Please check periodically for changes.

9. Contact Me
If you have questions or concerns about this Privacy Policy or how I handle your information, please contact me:
Melissa Borbely
By Melissa Borbely
Email: mel.borb@live.ca
Phone: (289) 442-8253
I am committed to addressing your concerns promptly and in accordance with Canadian privacy laws.
Thank you for trusting By Melissa Borbely with your information. I value your privacy and strive to honour it in all my business practices.